A company’s employees are its biggest asset. Therefore, the development of programs that cultivate worker talent is critical to achieving sustainable growth and success. While most companies now have comprehensive processes to manage the recruitment and hiring qualified staff, many do not offer training and development programs to further cultivate employee talent and skills. This is unfortunate because those companies that do invest in employee training and development can expect to see increased revenues on a per employee basis, along with an overall improvement to company’s bottom line.
Four Challenges Faced by Today’s Workers
As global marketplaces become more competitive and the corporate workplace increases in demands and complexity, your workers face a number of challenges that they must overcome in order to perform their job duties at the highest level possible.
Communication
Understanding and dealing with different communication styles can create a significant challenges in today’s work environment. A lack of effective communication can hinder organizational efficiency and possibly influence employee’s level of trust among colleagues and with management.
Motivation and Engagement
Today, less than one-third of workers say they are engaged and motivated in their job roles. This is unfortunate because research indicates that a higher level of worker engagement contributes to company productivity, innovation, and overall profitability.
Adaptability
Understanding and dealing with changes in the workplace is another common challenge for employees. Workplace changes can mean anything from staff turnover and management restructuring to operational and technology shifts and more. Any type of workplace change can often be a major cause for concern among your employees.
Customer Expectations
As the global workplace becomes more competitive and technology increasingly serves as the backbone for external communication, customer expectations have continued to increase. This new (and often unreasonable) level of expectation regarding product and service performance, as well as company responsiveness can create significant pressure for employees.
The Benefits of eLearning-Based Employee Training Programs
The good news is that, for most companies, many of today’s employee challenges can be addressed through comprehensive and ongoing employee training programs. In years past, most companies chose to implement their training programs through in-person, classroom-based sessions, most companies today tend to rely on online learning, or “eLearning” for employee training.
While eLearning can impact most every area of you organization, some of the most common courses and programs include:
New hire orientation and onboarding
Employee skills development
Compliance awareness
Leadership development
Sales and customer service training
Workplace culture and diversity
The core technology that supports all types of eLearning programs, including employee training and development, is a Learning Management System, or “LMS”. An LMS is the application that is used to build, deliver, manage, and track your employee training program.
While some companies choose to “stand up” an LMS on their own servers (self-hosted) they tend to be larger organizations that have the resources (both financial and labor) for the initial implementation as well as the ongoing management of the system. Most companies today choose instead to work with a third-party vendor to access powerful LMS features and capacity over the Internet (cloud-based). This approach eliminates the need for a large, up-front capital investment and shifts the responsibility for the ongoing management of the system to the cloud LMS vendor.
A Multi-Tenant LMS for Employee Training Programs
Another, more recent, development in LMS technology is in the availability of multi-tenant architecture. While a single tenant LMS dedicates its entire infrastructure to use by a single audience, a multi-tenant LMS allows you to “spin up” new instances of the application to create a private, customized eLearning environment (portal) for each of your audiences.
A multi-tenant LMS is ideal for any organization that wants to logically segment and scale its training program and is particularly well-suited for extended enterprise training, as well as third-party training and consulting organizations.
LMS Portals provides our clients and partners with a cloud-based, multi-tenant learning management system that allows you to launch and manage private, customized eLearning environments on-demand. Each portal you launch can have its own unique branding and includes powerful tools for course development, user onboarding, collaboration, analytics, and more.
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