Customer education refers to programs and activities designed by a business to impart knowledge or skills to its customers. These days, customers expect a lot from the brands they choose, and customer training and education has emerged as a critical differentiator to help create and maintain a competitive edge.
In this video, we review four benefits your company can expect from the implementation of a customer training program, as well as the use of the LMS Portals platform for eLearning-based customer education.
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